PWN London: Head of Membership
LOCAL ROLE
PWN London is seeing a VP Membership to join the PWN London volunteer Board. This role is the main point of contact for all membership enquiries and matters and actively encourages a long-lasting membership relationship. This individual is responsible for the development and implementation of a membership strategy to ensure sustainability, growth and active participation of members count and deliver a great experience for members.
Passionate about attracting and retaining active membership participation, the head of Membership is a natural networker, comfortable with articulating the value of being part of PWN London as well as a strong administrator in managing the membership joining procedure and ongoing database for the local network
Responsibilities
- Development and implementation of the strategy and campaigns to retain and recruit new members
- A spokesperson for PWN London when required, able to articulate the positioning and value proposition to individuals clearly
- Handling correspondence and discussions with members regarding membership, fees, etc.
- Work closely with VP Marketing and Communications to ensure regular communication and engagement with existing members
- Monitoring and administration of the membership database, and liaising with PWN Global on membership queries, where applicable
- Provide analysis on membership stats and demographics
- Attending events (when possible) to facilitate membership attraction
- Greeting and welcoming new members
- Contacting potential new members who have indicated interest in the network; leverages
- Mentoring Program to attract people
Time Commitment
- Approx 3-4hours per week (variable and dependent on creation of a support committee)
Ideal Background/Experience:
- Preferably management experience in a broad range of functions, ideally in an environment with many interfaces (connectivity skills needed)
- Dynamic, Outgoing, easy-to-talk to character with strong networking-skills
- Demonstrated experience to setting and implementing strategies as well as connecting people
- Committed team member with ability to work autonomously
- Clear and logical thinker, comfortable with the administration of membership lists and databases
- Familiar with leveraging online tools and an openess to be trained on web platforms, including SurveyMonkey, EventBrite, GoTo Meeting
Key Deliverables/Outputs
- Membership strategy
- Retention and Recruitment campaigns (produced in allignment with VP Marketing and Comms)
- Membership engagement plans (produced in allignment with VP Marketing and Comms)
- Membership reporting (stats)
To apply for this exciting role, please send your CV and letter of motivation to PWN London President, Derin Ajayi.